Care & Repair
Sterling silver is the standard for high-quality silver jewelry. It contains minimum of 92.5% pure silver mixed with 7.5% of other metals to add strength and durability.
Caring for Sterling Silver
You can avoid tarnish by wearing your silver jewelry often. The oils in your skin will clean the silver and keep it shiny. Avoid contact with chemicals, perspiration, rubber or any substances that contains sulfur. When not in use, store silver in airtight plastic bags. To remove tarnish, wash your silver jewelry with warm water and mild soap – rub it in one direction.
Special care for An oxidized finish
Oxidation disappears with time. This is considered normal wear and tear and is not a defect. Things which may cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. Oxidized (dark) jewelry does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation.
Gold filled – known as “rolled gold” or “rolled gold plate” – is a quality and an economical alternative to solid gold. It is composed of solid layers of gold bonded with heat and pressure more than 10 times to a base metal such as brass or sterling silver. It is more tarnish resistant than gold plating. It does not flake off or rub off.
Caring for Gold Filled
Keep away from chemicals especially chlorine. Do not wear it in a swimming pool or spa. Clean regularly with sudsy water and pat dry with a non-scratching cloth. Make sure any cleaning products you use are safe for gold and non-film leaving soap (not anti-bacterial). Rinse and dry with a soft polishing cloth immediately to avoid mineral residue from the water.
Gold vermeil is a method of depositing a layers of gold onto the surface of sterling silver. Most of our vermeil products are plated with 14K (58%)-18K (75%) gold.
Caring for Gold Vermeil
Remove all gold vermeil jewelry before showering, applying lotion, make-up, hairspray and perfume, or even better, always put your jewelry on last when getting dressed. Do not wear your gold vermeil jewelry in swimming pools and hot tubs. Chlorine, especially at high temperatures, can permanently damage or discolor your gold vermeil jewelry.
You can clean gold vermeil by washing the jewelry in warm soapy water. Make sure any cleaning products you use are safe for gold and non-film leaving soap (not anti-bacterial). Rinse and dry with a soft polishing cloth immediately to avoid mineral residue from the water.
Types of gemstones in Cyclical Industry products:
Leather is a natural product that is durable and flexible material created by tanning animal rawhide and skin. Do not use in water or other liquids that may cause discoloration. Leather can stretch and relax over time; stretching is not a defect in this product. As a natural feature of genuine leather, you may notice gentle shading and variations in color. You may also experience a change in the shade of the leather due to oils in the skin.
For repairs of goods from Cyclical Industry please contact our designer via email firstname.lastname@example.org
Please provide as much information as possible, including the date of purchase, name and address associated with your order, and the order number. Also, please describe the damage in detail. It would be helpful if you include photographs.
The designer will determine if a repair is possible and work to obtain an estimate for repair. We will provide you with an updated estimate before any work is performed. We will ship your repair back to you once repairs and final repair costs have finalized.
Please note that repairs may require 5 to 7 days to be completed.